Effective Communication

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Written by the experts at Innovative Spectrum

Effective communication is challenging for everyone. This truism takes on new meaning when someone has differences in the way they process information, emotions and experiences. Communication is one of the core areas of difficulty for people with ASD. When emotional arousal is added to the mix, it can be counterproductive to rely on same old strategies, such as “talking your way through” a problem. Adaptations are necessary to improve the likelihood of change going forward.

Here are a few tips for improving communication during stressful moments.


Make a plan - in advance

The first order of business when emotions overflow and voices rise is to “diffuse” the intensity of expressed emotions. Using non-verbal communication strategies can be highly effective during stressful moments. Expect and plan for these moments by agreeing that someone can give a signal (e.g., hand up for STOP sign signal, T sign for timeout) that everyone understands means stop and take a breathe. Consider it worthwhile if one person disengages and if the intensity, duration or frequency of these episodes decrease. Although it may seem excessive, practice this approach when minor incidents occur to help increase the effectiveness of this strategy when there is a more significant upset.

Change the environment

As long as everyone is safe, it can help to hit reset by walking away for a moment or three. Changing your room, walking to a window to look at the sky, or just looking away can break the tension of the moment. If you have the luxury of getting a breath of fresh air or going for a walk - changing your surroundings can help to calm your mind and recenter your emotions.

Remember that you are not alone

If calm doesn’t prevail - consider reaching out to an understanding, trusted and calming family member, friend or professional. Communicating with someone outside of the family can send a signal that it is time for a change. Although we are not a crisis service, a behavior specialists can help offer another perspective and make themselves available during difficult times of day to provide support. Strategies such as these can be tailored to your family’s situation and needs by a Board Certified Behavior Analyst.


ABA Telehealth Project offers seamless support to help ease frustrations and bridge communication gaps, at any time of day.

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